Privacy Policy

Orlando Shutters, Blinds, and More

Effective Date: 01/01/2024

1. Introduction

Orlando Shutters, Blinds, and More ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, email us, call us, or use our SMS messaging services. Please read this privacy policy carefully.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website, email, phone, or SMS includes:

• Personal Data: Personally identifiable information, such as your name, email address, and phone number, that you voluntarily give to us when you choose to contact us.
• Communications: Information contained in the text messages, emails, and phone calls you send to us, including appointment confirmations and other customer inquiries.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use the information we collect about you via the website, email, phone, or SMS to:

• Respond to your customer service requests and support needs.
• Send you appointment confirmations and updates.
• Communicate with you about your inquiries or requests.
• Provide you with our services and products.

4. Disclosure of Your Information

We do not share your personal information with third parties, including our service providers or vendors, except as necessary to provide our services to you or as required by law. We respect your privacy as much as we value our own.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Choices

You may at any time review or change the information we may have by contacting us using the contact information provided below. You may also opt out of receiving SMS messages from us by replying "STOP" to any message you receive.

(Yes, we know it sounds ridiculous, but our phone service provider insists on it. We're a small business with just a few people who have access to our messaging platform. Honestly, we don’t have the time or resources to sit here and manually send out junk or unwanted texts. We’re here to help, not spam you. So anyways, now that the professional "opt out" sign is on our website privacy policy, can we please have text messaging services? And yes, this entire privacy policy was only generated because of this one requirement. Apparently, it’s a government or federal requirement or something—I’m not entirely sure. I’m just the manager🙃.)

7. Our Promise to You

We get it—having your personal information shared without your knowledge is about as welcome as a broken window in a storm. At Orlando Shutters, Blinds, and More, we take your privacy as seriously as we take our window treatments and customer service.

Here’s our playful (but sincere) promise:

Your information is like the ultimate storm shutter—it stays firmly closed and protected from nosy marketers and shady third-party companies. Your name, email, phone number, and any details you provide us are safe with us. We’re not in the business of giving away or selling your data. Advertisers? Marketers? Random companies? No way! Y’all go get your own list😤.

Think of it this way: We use our best resources and capabilities, just like our blackout roller shades, we like to keep our customers' information private, in the dark, and out of sight. We and our customers prefer our information to stay private and well-guarded. So, no, you cannot have it. Not today, not tomorrow, not ever.

Rest assured, your details won’t be part of any “special offers” or “exciting new deals” from us. We’re here to provide quotes, confirmations, and replies to your inquiries—nothing more. We believe in building trust, not contact lists.

So, relax and enjoy our services knowing that your privacy is in good hands. We’ve got your back—because we wouldn’t want our information shared without our permission, and we won’t do that to you.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Orlando Shutters, Blinds, and More
Email: info@osbam.com
Phone: 407-495-5250

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.